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Trust & safety

Your patients' data stays in India, and stays yours.

Healthcare data deserves the highest care. Prescr is built around clear consent, strong security controls and India storage for patient data, and never sells patient or prescribing information.

Encrypted in transit and at rest

Data is protected with transport encryption and encrypted storage.

Stored in India

Patient data for Indian clinic deployments is stored in India.

No training on your data

We use AI vendors under no-training terms; your data isn't used to train their models.

You review & sign

No AI-generated note is finalised until a clinician approves it.

Never sold

We do not monetise patient or prescribing data: no pharma analytics, no market research.

De-identify-first

Where AI processing is needed, identifying details are stripped before leaving India-resident infrastructure wherever possible.

DPDP Act and Rules, in plain language

Your consent, your control.

India's Digital Personal Data Protection framework treats health data as personal data. Here's how that shows up in Prescr:

  • Clear, informed consent: patients are told what's collected and why, in clear language, and unrelated permissions are not bundled.
  • Revocable consent: where processing is based on consent, withdrawing consent is as easy as giving it.
  • Data minimisation, we collect only what a clinic actually needs to run.
  • Breach response, clear escalation and notification processes if anything ever goes wrong.
  • Multilingual notices, privacy information available in more than one language.

See our DPDP Notice, Privacy Policy and Terms for the full detail.

Accountability

Clinical responsibility stays with the clinician.

AI can draft, but it never decides. Mandatory review-and-sign means the doctor checks and approves every note, a safety feature and a clear line of medico-legal accountability.

Grievance Officer

Have a data concern or request? Our Grievance Officer is here to help under the DPDP framework.

Contact the Grievance Officer

Trustworthy by design.

Book a walkthrough and see it for yourself, with pricing confirmed in writing before onboarding.